https://wiki.covecube.com/index.php?action=history&feed=atom&title=StableBit_CloudDrive_Boot_Time_Drive_Tracing 2026-04-28T23:36:31Z Revision history for this page on the wiki MediaWiki 1.35.1 https://wiki.covecube.com/index.php?title=StableBit_CloudDrive_Boot_Time_Drive_Tracing&diff=945&oldid=prev 2016-09-15T22:18:34Z

<p>Created page with &quot;== Overview == In order to troubleshoot the cloud drive&#039;s boot time I/O activity, you may be asked by technical support to submit a boot time drive trace. Follow the steps be...&quot;</p> <p><b>New page</b></p><div>== Overview ==<br /> <br /> In order to troubleshoot the cloud drive&#039;s boot time I/O activity, you may be asked by technical support to submit a boot time drive trace. Follow the steps below to collect and submit the boot time drive trace data for analysis.<br /> <br /> Be aware that you will be rebooting your computer in order to collect this trace, so make sure to save and close other applications in preparation for a reboot before beginning.<br /> <br /> == Steps to Collect the Trace Log ==<br /> # Open the StableBit CloudDrive UI using the Start menu.<br /> # Once StableBit CloudDrive opens, click the &#039;&#039;&#039;Settings&#039;&#039;&#039; gear at the top.<br /> # Choose &#039;&#039;&#039;Troubleshooting&#039;&#039;&#039; &gt; &#039;&#039;&#039;Driver&#039;&#039;&#039;, and select &#039;&#039;&#039;Boot time logging...&#039;&#039;&#039;.<br /> # Click &#039;&#039;&#039;Enable&#039;&#039;&#039; in the dialog, and then click &#039;&#039;&#039;Reboot Now&#039;&#039;&#039;.<br /> # Reboot the computer.<br /> # Once the Operating System starts up, log in and follow the steps below to submit your boot time trace data for analysis.<br /> <br /> == Submit Trace ==<br /> # Open &#039;&#039;&#039;%PROGRAMDATA%\StableBit CloudDrive&#039;&#039;&#039; in windows Explorer by pasting that path into the Windows Explorer path bar.<br /> # Right click on the &#039;&#039;&#039;Service&#039;&#039;&#039; folder and choose &#039;&#039;&#039;Send to&#039;&#039;&#039; &gt; &#039;&#039;&#039;Compressed (zipped) folder&#039;&#039;&#039;.<br /> # Submit the resulting &#039;&#039;&#039;Service.zip&#039;&#039;&#039; file to Technical Support for analysis. See: [[StableBit CloudDrive Submit Files]]</div>

Alex