Difference between revisions of "StableBit CloudDrive Logs"

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(Created page with "== Overview == If you're experiencing an issue with StableBit CloudDrive, technical support may ask you to submit your log files and error reports for analysis. Follow the st...")
 
 
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# Open '''%PROGRAMDATA%\StableBit CloudDrive''' in windows Explorer by pasting that path into the Windows Explorer path bar.
 
# Open '''%PROGRAMDATA%\StableBit CloudDrive''' in windows Explorer by pasting that path into the Windows Explorer path bar.
 
# Right click on the '''Service''' folder and choose '''Send to''' > '''Compressed (zipped) folder'''.
 
# Right click on the '''Service''' folder and choose '''Send to''' > '''Compressed (zipped) folder'''.
# Submit the resulting '''Service.zip''' file to Technical Support for analysis. See: [[StableBit CloudDrive Submit Files]]
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# Submit the resulting '''Service.zip''' file to Technical Support for analysis.
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{{Submit Files|https://www.dropbox.com/request/lrCAeFa2EH9VSJqP3QLM}}

Latest revision as of 12:40, 22 January 2017

Overview

If you're experiencing an issue with StableBit CloudDrive, technical support may ask you to submit your log files and error reports for analysis. Follow the steps below to find and submit the requested data.

Steps

  1. Open %PROGRAMDATA%\StableBit CloudDrive in windows Explorer by pasting that path into the Windows Explorer path bar.
  2. Right click on the Service folder and choose Send to > Compressed (zipped) folder.
  3. Submit the resulting Service.zip file to Technical Support for analysis.

Submit Files