Difference between revisions of "StableBit CloudDrive P0000000"

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# Run "services.msc".
 
# Run "services.msc".
 
# Find the "StableBit CloudDrive Service" and if it is running, right click on it and select "Stop".
 
# Find the "StableBit CloudDrive Service" and if it is running, right click on it and select "Stop".
# Delete everything in '''C:\ProgramData\StableBit CloudDrive'''.
+
# Rename the "Service" folder in '''C:\ProgramData\StableBit CloudDrive''' to "Service.old".
 
#* '''Note:''' This is "''ProgramData''", not "''Program Files''".
 
#* '''Note:''' This is "''ProgramData''", not "''Program Files''".
 
#* '''Note:''' This folder is hidden normally, so you may need to type this in, or to enable "[http://windows.microsoft.com/en-US/windows7/Show-hidden-files|Show Hidden Files]"
 
#* '''Note:''' This folder is hidden normally, so you may need to type this in, or to enable "[http://windows.microsoft.com/en-US/windows7/Show-hidden-files|Show Hidden Files]"
# Delete everything in '''%AppData%\StableBit CloudDrive'''.
+
# Rename "StableBit CloudDrive" in '''%AppData%''' to "StableBit CloudDrive.old".
#* '''Note:''' You should type '''"%AppData%\StableBit CloudDrive"''' into the location bar, or from the Run command (Win+R).
+
#* '''Note:''' You should type '''"%AppData%"''' into the location bar, or from the Run command (Win+R). Otherwise, the folder is "C:\Users\[username]\AppData\Roaming", where "Username" is the account's name.
 
# Reboot the server, or start the "StableBit CloudDrive Service" in the Services window (from steps #2-3).
 
# Reboot the server, or start the "StableBit CloudDrive Service" in the Services window (from steps #2-3).
  

Revision as of 15:43, 19 July 2016

Reset CloudDrive settings.

When to Use

If you suspect that your settings are mis-configured or corrupt you can reset them to the defaults.

Steps

  1. Follow: Q7200705
  2. Open up StableBit CloudDrive's UI.
  3. Click on the "Gear" icon in the top, right-hand corner.
  4. Open the "Troubleshooting" menu, and select "Reset all settings..."
  5. Click on the "Reset" button.

Alternative Steps

This is for when the normal UI is not accessible at all (such as when it's not able to connect to the StableBit CloudDrive Service).

  1. Follow: Q7200705
  2. Run "services.msc".
  3. Find the "StableBit CloudDrive Service" and if it is running, right click on it and select "Stop".
  4. Rename the "Service" folder in C:\ProgramData\StableBit CloudDrive to "Service.old".
    • Note: This is "ProgramData", not "Program Files".
    • Note: This folder is hidden normally, so you may need to type this in, or to enable "Hidden Files"
  5. Rename "StableBit CloudDrive" in %AppData% to "StableBit CloudDrive.old".
    • Note: You should type "%AppData%" into the location bar, or from the Run command (Win+R). Otherwise, the folder is "C:\Users\[username]\AppData\Roaming", where "Username" is the account's name.
  6. Reboot the server, or start the "StableBit CloudDrive Service" in the Services window (from steps #2-3).

This will reset all the settings and the application state to the default, including balancing settings and licensing information. It will not affect your duplication settings or your pooled data.

You will need to re-enter your license in the StableBit CloudDrive UI.