StableBit DrivePool Log Collection
From Covecube - Wiki
DrivePool features advanced logging that can record every I/O operation performed on the pool.
Collect a log
If you experience a problem with copying a file or reading data from the pool:
- Open the Windows Home Server 2011 Dashboard.
- Select the 'StableBit DrivePool' tab.
- Click 'About StableBit DrivePool' in the tasks list on the right.
- Make sure 'Enable logging' is Checked.
- Reproduce your error by copying / opening a file.
- After you see the error, go back and Uncheck 'Enable logging'. This will flush all logs to disk and stop logging.
- Log into the home server using remote desktop with the 'Administrator' account.
- Open 'C:\ProgramData\StableBitDrivePool' in Windows Explorer.
- ZIP up the 'Service' Sub folder.
- Upload the resulting zip file using the form below with a short description explaining the problem.
- If you haven't already, you can optionally open a support case at http://stablebit.com/contact.
Upload the log
Upload Server.zip below.
Describe how you encountered the error.
If known, note the exact time that the error occurred in the description below.
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Logs are only used to fix bugs and for no other purpose.
Thank you
Thank you for taking the time to submit a detailed log file of your problem. The log files are extremely detailed and help us fix bugs quickly.