Difference between revisions of "StableBit Scanner 2.X Logs"

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Latest revision as of 22:02, 15 September 2016

Overview

If you're experiencing an issue with StableBit Scanner 2.X, technical support may ask you to submit your log files and error reports for analysis. Follow the steps below to find and submit the requested data.

Steps

  1. Open %PROGRAMDATA%\StableBit Scanner in windows Explorer by pasting that path into the Windows Explorer path bar.
  2. Right click on the Service folder and choose Send to > Compressed (zipped) folder.
  3. Submit the resulting Service.zip file to Technical Support for analysis. See: StableBit Scanner 2.X Submit Files
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