Difference between revisions of "StableBit CloudDrive P0000000"
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# Open the "Troubleshooting" menu, and select "Reset all settings..." | # Open the "Troubleshooting" menu, and select "Reset all settings..." | ||
# Click on the "Reset" button. | # Click on the "Reset" button. | ||
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==Alternative Steps== | ==Alternative Steps== | ||
Revision as of 23:37, 17 May 2015
Reset CloudDrive settings.
When to Use
If you suspect that your settings are mis-configured or corrupt you can reset them to the defaults.
Steps
- Follow: Q7200705
- Open up StableBit CloudDrive's UI.
- Click on the "Gear" icon in the top, right-hand corner.
- Open the "Troubleshooting" menu, and select "Reset all settings..."
- Click on the "Reset" button.
Alternative Steps
This is for when the normal UI is not accessible at all (such as when it's not able to connect to the StableBit CloudDrive Service).
- Follow: Q7200705
- Run "services.msc".
- Find the "StableBit CloudDrive Service" and if it is running, right click on it and select "Stop".
- Delete everything in C:\ProgramData\StableBit CloudDrive.
- Note: This is "ProgramData", not "Program Files".
- Note: This folder is hidden normally, so you may need to type this in, or to enable "Hidden Files"
- Delete everything in %AppData%\StableBit CloudDrive.
- Note: You should type "%AppData%\StableBit CloudDrive" into the location bar, or from the Run command (Win+R).
- Reboot the server, or start the "StableBit CloudDrive Service" in the Services window (from steps #2-3).
This will reset all the settings and the application state to the default, including balancing settings and licensing information. It will not affect your duplication settings or your pooled data.
You will need to re-enter your license in the StableBit CloudDrive UI.