Difference between revisions of "StableBit DrivePool Dashboard Freeze"
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(Created page with "In order to submit a memory dump of the Dashboard in a frozen state, follow the steps below. == Steps == * Log into the server using remote desktop ([[StableBit_DrivePool_Q72007...") |
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== Submit a crash dump == | == Submit a crash dump == | ||
| − | + | [https://www.dropbox.com/request/Ousrmtg6Pad3GdeYitms Click here to submit files with Dropbox (you don't need an account with Dropbox)] | |
''Dumps are only used to fix bugs in StableBit DrivePool and for no other purpose.'' | ''Dumps are only used to fix bugs in StableBit DrivePool and for no other purpose.'' | ||
Revision as of 02:18, 25 May 2016
In order to submit a memory dump of the Dashboard in a frozen state, follow the steps below.
Steps
- Log into the server using remote desktop (Q7200705)
- Open the Task Manager (Ctrl + Shift + ESC).
- Switch to the Processes tab and locate Dashboard.exe.
- Right click on it and click Create Dump File.
- This will create a dump file at the shown path. Use the form below to upload the dump file to us for analysis.
Submit a crash dump
Click here to submit files with Dropbox (you don't need an account with Dropbox)
Dumps are only used to fix bugs in StableBit DrivePool and for no other purpose.
The dump files are extremely large and may take a while to upload. Do not stop until you see a message indicating success.
Open a support contact thread (optional)
We get notified of dump submissions automatically. If you'd like, you can open a contact thread at http://stablebit.com/contact.