StableBit Scanner Q4200749

Reset Scanner settings.

When to Use

If you suspect that your settings are mis-configured or corrupt you can reset them to the defaults.

Steps

1. • If you have never enabled the Advanced options, then you must do this:
     1. Click on the "Settings" button in the toolbar and select "Scanner Settings..."
     2. Check the "Advanced settings and troubleshooting" option.
     3. Click on the "Open..." link
   • If you have enabled the Advanced options already, then you can do this:
     1. Click on the "Settings" button in the toolbar and select "Advanced settings and Troubleshooting".
2. Click on "Reset Settings..."
3. Confirm that you want to restart StableBit Scanner and reset the settings

Altertnative Steps

This is for when the normal UI is not accessible at all (such as when it's not able to connect to the StableBit Scanner Service).

1. Stop the StableBit Scanner Service.
   • This can be done by running "services.msc", finding the service and stopping it; or by running "net stop ScannerService".
2. Delete everything in C:\ProgramData\StableBit Scanner.
   • This is ProgramData and not Program Files. Also, this folder is hidden by default, so you may need to enable showing hidden files, or type this path into the address bar directly.
3. Delete everything in %AppData%\StableBit Scanner.
4. Reboot the server.

You will need to re-enter your license after this process is complete. Just open the StableBit Scanner and re-enter your license.