StableBit DrivePool Q2299585B

Reset DrivePool v2.x settings.

When to Use

If you suspect that your settings are mis-configured or corrupt you can reset them to the defaults.

Steps

1. Follow: Q7200705
2. Open up StableBit DrivePool's UI.
   • If you're using version 2.2 or higher, then open the "StableBit DrivePool (Troubleshooting)" link in the Start Menu instead.
3. Click on the "Gear" icon in the top, right-hand corner.
4. Open the "Troubleshooting" menu, and select "Reset all settings..."
5. Click on the "Reset" button.

This will reset all the settings and the application state to the default, including balancing settings. It will not affect your duplication settings or your pooled data.

The StableBit DrivePool Service will restart and your pool(s) will be remeasured and rechecked for consistency.

Alternative Steps

This is for when the normal UI is not accessible at all (such as when it's not able to connect to the StableBit DrivePool Service).

1. Follow: Q7200705
2. Run "services.msc".
3. Find the "StableBit DrivePool Service" and if it is running, right click on it and select "Stop".
4. Delete everything in C:\ProgramData\StableBit DrivePool.
   • Note: This is "ProgramData", not "Program Files".
   • Note: This folder is hidden normally, so you may need to type this in, or to enable "Hidden Files"
5. Delete everything in %AppData%\StableBit DrivePool.
   • Note: You should type "%AppData%\StableBit DrivePool" into the location bar, or from the Run command (Win+R).
6. Reboot the server, or start the "StableBit DrivePool Service" in the Services window (from steps #2-3).

This will reset all the settings and the application state to the default, including balancing settings and licensing information. It will not affect your duplication settings or your pooled data.

You will need to re-enter your license in the StableBit DrivePool UI.